RFP QuestBeta
OpenStage · award

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

ServiceNow Platform

IT ServicesCPV 72000000
ValueValue not published
Deadline
Published14 Jan 2026
RegionNationwide
Who to contact
NSS.ITProcurement@nhs.scot
+44 1312756000

The procurement contact named on the official notice.

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The brief

ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities.

Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery.

Key requirements

What the supplier must deliver

01

ServiceNow has been in NSS since 2017

ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities.

Derived from the notice text — always confirm against the original documents.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

Reveal who to approach at The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS), and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
ocds-h6vhtk-060541
Stage
award · Awarded
Source
Find a Tender
Buyer ref
002915-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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Top suppliers & buyers in IT Services

Assembling the market network…

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)’s tender network

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