RFP QuestBeta
ClosedStage · tender

Southern Water Services Limited

Alternative Water & Incident Management - Request for Information (RFI)

Business ServicesCPV 90533000
Value£160.0m
Deadline30 Jul 2026
Published1 Jul 2026
RegionNationwide
Timeline
Published 1 Jul 2026ClosedCloses 30 Jul 2026
Who to contact
Luke Stone, Category & Sourcing Manager
procurement.governance@southernwater.co.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The procurement documents are available for unrestricted and full direct access, free of charge, at https://southernwater.bravosolution.co.uk/ Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via https://southernwater.bravosolution.co.uk Tenders or requests to participate must be submitted to the above-mentioned address If you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link: how to register on the CDP

The submission route named on the official notice.

Contract value in context
£160.0mtotal contract value
median £195k
this tender£0£172.8m

This is a large award for Environment & Waste — above three-quarters of comparable contracts. Based on 11,894 valued Environment & Waste tenders in our corpus.

When this comes round again

Southern Water Services Limited publishes Environment & Waste work continuously — 5 notices, roughly one every 43 days. This is a stream to watch, not a cycle to wait for.

39% of Southern Water Services Limited’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

Southern Water (SW) is seeking information from suppliers in relation to a potential procurement exercise.

The information is not part of the procurement exercise, but your input will be critical in the development of the sourcing strategy and tender documentation.

Southern Water is responsible for providing, maintaining, and operating water supply and distribution services covering the counties of Kent, Sussex, Hampshire and the Isle of Wight and providing services for the maintenance, repair, renewal, or improvement of services forming Southern Water’s water distribution systems.

Southern Water is seeking information on solutions for Alternative Water Supply and Incident Management to ensure continuity of service during clean water supply interruptions.

In the event of an outage, whether planned or unplanned, Southern Water have a statutory obligation to provide customers with access to potable water through alternative means.

We are exploring options that can help us respond quickly, maintain customer welfare, and meet regulatory requirements during such incidents.

Objective of this procurement: Supply goods and/or services to provide (or support) in a means of alternative water of an approved quality and quantity to, or made available to, affected customers within a defined response time.

The service is to be available 24/7/365 across Southern Water’s operational areas (Kent, Sussex, Hampshire & Isle of Wight) Summary Scope: 1.

Clean Bulk Water Tankering 2.

Traction Only Haulage & Driver Resource 3.

Static Container Deployments 4.

Supply of Bottled Water 5.

Bottled Water Delivery to Vulnerable Customers 6.

Bottled Water Stations 7.

Incident Management System A more detailed breakdown of each service element is contained within the request for information documentation on the jaggaer sourcing platform, instructions on how to access the documents are in this notice.

The objectives of this RFI are to: 1.

To inform the contract specification 2.

To inform the procurement structure 3.

To inform the contractual agreement 4.

To understand the markets technical capabilities 5.

To understand the markets commercial structures 6.

To understand other services that may be of offered or of interest to Southern Water

Requirements

What the notice asks for

01

In the event of an outage, whether

In the event of an outage, whether planned or unplanned, Southern Water have a statutory obligation to provide customers with access to potable water through alternative means.

02

We are exploring options that can help

We are exploring options that can help us respond quickly, maintain customer welfare, and meet regulatory requirements during such incidents.

03

Objective of this procurement: Supply goods and/or

Objective of this procurement: Supply goods and/or services to provide (or support) in a means of alternative water of an approved quality and quantity to, or made available to, affected customers within a defined response time.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-0606a5
Stage
tender · Open
Source
Find a Tender
Buyer ref
061545-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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