Personal Safety Devices and Mobile app. - SNG 2026
The procurement contact named on the official notice.
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The submission route named on the official notice.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
SNG is seeking to procure a Personal Safety Device (PSD) solution, combining physical devices and mobile application, that provides a more modern, scalable and consistent personal safety service for colleagues working in the community, customer-facing roles and higher-risk environments.
The Service Provider is expected to deliver a fully managed service that supports the effective operation of the PSD solution, the solution must include: • provision of personal safety devices and mobile-based solutions suitable for a range of user needs and working environments • an ongoing fully managed service for the entire duration of the contract • a 24/7 Alarm Receiving Centre (ARC) service for alert handling and incident management • a management platform to support user, device and operational oversight • integration with SNG systems, including HR systems, to support automation of user and service processes • logistics and lifecycle support for devices, including supply, replacement and ongoing availability • optional provision of Body Worn Cameras as a future or additional capability Any other technology non-related to handheld or app devices, that are not related to personal safety are out of scope.
What the supplier must deliver
The Service Provider is expected to deliver
The Service Provider is expected to deliver a fully managed service that supports the effective operation of the PSD solution, the solution must include:.
A management platform to support user, device
a management platform to support user, device and operational oversight.
Integration with SNG systems, including HR systems
integration with SNG systems, including HR systems, to support automation of user and service processes.
Logistics and lifecycle support for devices, including
logistics and lifecycle support for devices, including supply, replacement and ongoing availability.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-0646e5
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 067041-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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