RFP QuestBeta
OpenStage · tender

Cumberland Council

Framework and Services Agreement for the Provision of Agency Support for Cumberland Care

Business ServicesCPV 85300000
Value£4.8m
Deadline12 Aug 2026
Published14 Jul 2026
RegionNationwide
Timeline
Published 14 Jul 2026ClosedCloses 12 Aug 2026
Who to contact
peopleprocurement@cumberland.gov.uk

The procurement contact named on the official notice.

Contract value in context
£4.8mtotal contract value
median £66k
this tender£0£5.1m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

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The brief

Cumberland Council is procuring a closed Framework for the Provision of Agency Support for Cumberland Care.

Cumberland Council is implementing this Framework to address staffing shortfalls in its in-house adult social care services "Cumberland Care".

This procurement will establish a closed Framework Agreement.

Suppliers must note that there will only be one opportunity to join the Framework.

Once the Framework is awarded, no further suppliers will be admitted during its term.

Cumberland Care Services include: • Residential care homes • Reablement and domiciliary care • Supported living • Day services • Extra care housing • Shared Lives schemes These services support adults aged 18 and over who require care due to physical disabilities, learning disabilities, mental health needs, or age-related conditions, including dementia.

The framework will enable the Council to recruit the following roles, but is not limited to; • Support Workers • Senior Support Workers • Registered Nurses The Provider must maintain sufficient capacity to respond to planned and urgent cover and ensure 24/7/365 contact.

At Framework commencement, the Provider will supply a single telephone number and single mailbox for all requests and escalations.

The provider will deliver services across the Cumberland Council area.

Services will be available throughout the year, including days, evenings, nights (also, staff may be required on a waking night and sleeping night basis), weekends and Bank Holidays, as required.

Demand will be variable and depend on need.

The council proposes to enter into the contract for an initial term of 30 months with the successful tenderer(s).

There are no optional extensions available.

If the contract runs for the initial term only it will end on 30th April 2029.

The contract value for the initial term is £4750000 excluding VAT.

The contract value for the initial term, potential uplifts is £4750000 excluding VAT.

This figure is indicative only as the uplifts are not guaranteed.

If the council implements uplift, this will be confirmed with the successful suppliers in advance.

Key requirements

What the supplier must deliver

01

Cumberland Council is procuring a closed Framework

Cumberland Council is procuring a closed Framework for the Provision of Agency Support for Cumberland Care.

02

Suppliers must note that there will only

Suppliers must note that there will only be one opportunity to join the Framework.

03

These services support adults aged 18

These services support adults aged 18 and over who require care due to physical disabilities, learning disabilities, mental health needs, or age-related conditions, including dementia.

04

The Provider must maintain sufficient capacity

The Provider must maintain sufficient capacity to respond to planned and urgent cover and ensure 24/7/365 contact.

05

At Framework commencement, the Provider will supply

At Framework commencement, the Provider will supply a single telephone number and single mailbox for all requests and escalations.

Derived from the notice text — always confirm against the original documents.

What this bid requires

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Source & provenance
OCID
ocds-h6vhtk-0661d4
Stage
tender · Open
Source
Find a Tender
Buyer ref
066179-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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