RFP QuestBeta
OpenStage · planning

NHS Counter Fraud Authority

NHS Counter Fraud Authority (CFA) - Case Management System

Software & IT SystemsCPV 48730000
Value£1.0m
Deadline
Published21 Apr 2026
RegionNationwide
Who to contact
stephen.lough@nhscfa.gov.uk

The procurement contact named on the official notice.

Contract value in context
£1.0mtotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

The NHS Counter Fraud Authority (NHSCFA) requires a solution that will be used by 450 users who work for different health and government organisations with the appropriate access and control permissions.

It needs to be able to: • Increase scalability of licences should there be a business need.

The Licences must include the ability to collect and then disseminate data to third parties. • Create fraud/crime allegation reports that can be developed by users and then be promoted to investigations and the ability to create investigations and add allegation report and intelligence. • Capture investigative activity undertaken as part of criminal investigations: record, retain, review, reveal activity notes, tasks, reasonable lines of enquiry, key investigative events (arrests, searches, interviews, court appearances etc) decision making, outcomes (criminal offences, internal and external disciplinary, financial outcomes), nominal data (people, subjects, addresses, telephone number, emails, bank accounts, organisations and vehicles), statements, exhibits, unused material, financial investigation and intelligence and risk assessment/checklists. • Have assessment, sanitisation and actioning functionality that allows for the management of an investigation or case from the beginning of the process, including the ability to have them endorsed at or by tasking with rationale and then transfer to operational teams with all relevant intelligence and evidence. • To manage disclosure (CPIA) and create and update prosecution bundles submitted to Crown Prosecution Service.

MG9 witness list and statement bundle; MG12 exhibit list and exhibit bundle; MG6 disclosure schedules can be generated and submitted; other MG forms can form part of a prosecution file submission to Crown Prosecution Service by direct a Two Way Interface or similar integration, or export functionality.

Functionality to populate other forms in the MG suite. • Information exchange with the CPS by exporting case files and exhibits to their systems, support email notifications from system disclosure. • Issue and manage task workflows, data requests, assigned lines of enquiries, updates via a local tasking and coordination process.

Should have information and activity recording, to illustrate new tasking and to highlight when actions have, or indeed have not, been completed by target date. • Record, sanitise, manage, and disseminate 3x5x2 intelligence (including financial intelligence) reports to internal, external users and third-party intelligence organisations.

Manage confidential sources and ability to capture pieces of information from external sources. • The solution should be able to record Financial Investigation activity in terms of Proceeds of Crime (2002) investigations and proceedings as well as manage disclosure (CPIA) and create and update prosecution bundles submitted to Crown Prosecution Service.

Centrally it needs to capture Fraud Risk (Prevention) Assessments with the ability to disseminate across users to communication fraud risks across the NHS.

Information management reporting needs to have capability for all record data, including time, resource, and cost management. • Different levels of configuration and customisation are required that are available to admin users within the system.

It should have the ability to easily change the status of a person from subject to witness and vice versa.

The solution must allow users to delete or archive data in accordance with NHSCFA internal retention schedule.

The solution should facilitate marking records following the Government Security Classifications Policy. • The solution must incorporate into the design the ability to hold any forms required during managing cases, such as investigations plans, disclosure strategy and any associated documents, and allow their searchability.) • The solution should have the ability to RAG rate operational fraud risk activity as part of the ongoing review process.

The system must have the ability to rapidly allocate and report upon a risk for any assessment recorded, this could for example be a person, an organisation, or a particular investigation.

Key requirements

What the supplier must deliver

01

Increase scalability of licences should there

Increase scalability of licences should there be a business need.

02

The Licences must include the ability

The Licences must include the ability to collect and then disseminate data to third parties.

03

MG9 witness list and statement bundle; MG12

MG9 witness list and statement bundle; MG12 exhibit list and exhibit bundle; MG6 disclosure schedules can be generated and submitted; other MG forms can form part of a prosecution file submission to Crown Prosecution Service by direct a Two Way Interface or similar integration, or export functionality.

04

Information exchange with the CPS by exporting

Information exchange with the CPS by exporting case files and exhibits to their systems, support email notifications from system disclosure.

05

Should have information and activity recording,

Should have information and activity recording, to illustrate new tasking and to highlight when actions have, or indeed have not, been completed by target date.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at NHS Counter Fraud Authority, and generate a go-to-market strategy from their news, accounts and people.

Deep dive · beta

The full intelligence dossier

Our agent reads NHS Counter Fraud Authority’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.

Source & provenance
OCID
ocds-h6vhtk-06877e
Stage
planning · Planning
Source
Find a Tender
Buyer ref
036143-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

Scroll to explore the market network

NHS Counter Fraud Authority’s tender network

Assembling the network…

Also open now

Similar open tenders

Back Office Parking Management System

The Mayor and Commonalty and Citizens of the City of London

Closes 17 Aug 2026Community Services
£500kValue

Finance Management Systems

BELIEVE HOUSING LIMITED

Closes 3 Sept 2026IT Services
£1.5mValue