RFP QuestBeta
OpenStage · tender

Redcar and Cleveland Borough Council

South Tees All Age Carers Support Service

HealthcareCPV 85000000
Value£7.1m framework ceiling
Deadline16 Oct 2026
Published16 Sept 2026
RegionNationwide

Framework ceiling £7,097,526 — the most the agreement may spend across all suppliers and call-offs, not a contract value

Timeline
Published 16 Sept 2026ClosedCloses 16 Oct 2026
Who to contact
procurement@redcar-cleveland.gov.uk
01642 774774

The procurement contact named on the official notice.

How to submit
Open the submissions portal

Please be advised that Redcar & Cleveland Borough Council are conducting this procurement via Open (https://www.open.uk.org (https://www.open.uk.org)). If you go to Browse Opportunities at the top of the page and Filter on Redcar and Cleveland Borough Council you can then search for this opportunity. Tenders must be submitted via the Open system. If you require time-critical assistance on submitting your response, please contact the Open Support Team open.support@nepo.org For non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via www.open-hub.org/how-to-guides/(https://www.open-hub.org/how-to-guides/ (https://www.open-hub.org/how-to-guides/ (https://www.open-hub.org/how-to-guides/)) or seek support from open.support@nepo.org. PLEASE NOTE: The system is accessible 24/7 however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday 8:30am-4:30pm

The submission route named on the official notice.

When this comes round again

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The brief

Redcar & Cleveland Borough Council and Middlesbrough Council are commissioning an All Age Carers Support Service to support unpaid carers across the South Tees area.

The service will be designed to meet the needs of adult carers, young carers and carers supporting people living with dementia.

The overarching aim of the service is to ensure carers can access timely, appropriate and preventative support that promotes their health, wellbeing and resilience, enabling them to sustain their caring role where appropriate.

The future service is expected to contribute to delivery of the Councils' statutory duties under the Care Act 2014 and the Children and Families Act 2014, ensuring carers have access to high-quality information, advice, and support that is accessible and proportionate to their needs.

The contract will comprise three lots as follows: Lot 1: Adult Carers Core Service A single-provider service delivering information and advice, outreach within primary and secondary healthcare settings, mental health support for carers, and opportunities for peer support.

Lot 2: Young Carers Core Service A single-provider service focused on the identification of young carers, provision of tailored support, delivery of whole-family approaches, and assistance with educational achievement and personal development.

Lot 3: Dementia Carers Support and Advisory Service A single-provider specialist service offering advice, guidance, training, and targeted support for carers of individuals living with dementia.

Together, these services will provide a comprehensive support offer for unpaid carers across South Tees, helping to improve outcomes for carers while enabling them to maintain their caring responsibilities safely and effectively.

The contract period is for an initial duration of 4 years, plus an optional 1 x 48 month optional extension period.

Requirements

What the notice asks for

01

The overarching aim of the service is

The overarching aim of the service is to ensure carers can access timely, appropriate and preventative support that promotes their health, wellbeing and resilience, enabling them to sustain their caring role where appropriate.

02

The future service is expected to contribute

The future service is expected to contribute to delivery of the Councils' statutory duties under the Care Act 2014 and the Children and Families Act 2014, ensuring carers have access to high-quality information, advice, and support that is accessible and proportionate to their needs.

03

A single-provider service delivering information and advice

A single-provider service delivering information and advice, outreach within primary and secondary healthcare settings, mental health support for carers, and opportunities for peer support.

04

A single-provider service focused on the identification

A single-provider service focused on the identification of young carers, provision of tailored support, delivery of whole-family approaches, and assistance with educational achievement and personal development.

05

Lot 3: Dementia Carers Support and Advisory

Lot 3: Dementia Carers Support and Advisory Service.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-069aa8
Stage
tender · Open
Source
Find a Tender
Buyer ref
087537-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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