Compassionate Birmingham Expert Support and Delivery

The procurement contact named on the official notice.

This Request for Quotations is being issued using the Council's e-tendering system 'In-tend' and organisations must ensure that they are registered users. The procurement process will be managed using this system and therefore all bids must be submitted by Tenderers via the 'in-tend' system. https://in-tendhost.co.uk/birminghamcc Registration and use of in-tend is free. All correspondence for this procurement process must be via the in-tend correspondence function and you should not contact any individual directly either by email or by telephone. If you are already a registered user, you do not have to re-register. If you are unable to register with in-tend or are experiencing difficulties, please email the etendering@birmingham.gov.uk. Deadline for request for quotation is noon on 29th September 2026

The submission route named on the official notice.

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Birmingham City Council (the Council) is seeking to appoint an organisation for the provision of Compassionate Birmingham workstream, which is a core delivery of the Birmingham Ageing Well Strategy and the continued delivery of our Compassionate Birmingham commitment.

Compassionate Birmingham is the umbrella term given to a series of organisations that work to deliver better services and support for people who are dying, bereaved, grieving, or caring.

It follows the ideas laid down by Professor Allan Kellehear in the Compassionate Cities Charter: Compassionate Cities Charter.

Examples of work carried out previously has revolved around arts and health approaches to health, supporting people dying alone in hospital, offering training to community organisations, and funding death cafés.

Pre-pandemic, NICE guidance suggested that around 30% of people that experience a close bereavement needed organised support opportunities.

Additionally, a further 10% struggled with complex or prolonged grief, needing specialist mental health interventions.

However, figures suggested at this time, 20-30% of bereaved adults were unable to access the support they needed.

Left unsupported, bereavement is associated with increased risk to health and wellbeing, including mortality, physical health problems, physical disability, medication usage, hospitalisation, and in some cases more visits to a GP.

The pre-pandemic costs of this were estimated to be £8bn annually plus an additional £23bn in lost revenue The contract for the services will commence on 1st November 2026 and will be in place for a period of 3 years.

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