Customer Due Diligence (CDD) Platform
£550,000 — stated in the notice
The procurement contact named on the official notice.
The submission route named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
We haven’t measured a rhythm for Notting Hill Genesis (NHG). in IT Services yet — so we’re not going to guess at one.
Notting Hill Genesis (NHG) is seeking a supplier for a cloud-hosted Customer Due Diligence platform to support its financial-crime and regulatory compliance obligations across residents, applicants, leaseholders, business partners and other counterparties.
The platform must provide, as a single integrated service: identity verification (document and biometric, with a resident self-serve journey); politically exposed person and sanctions screening; company (KYB) verification and screening; ongoing monitoring of the screened population with alerting; case management, audit trail and reporting; and integration with NHG systems, including federated single sign-on.
Indicative volumes: approximately 4,000 new individual checks and 120 company checks per year; a one-off retrospective screen of approximately 70,000 individuals and 750 companies at onboarding; ongoing monitoring of approximately 74,000 individuals and 870 companies; around 375 staff users.
Volumes are given for pricing purposes and are not guaranteed.
The contract is for an initial term of three years with extension at NHG's sole option by one or more periods of up to two years in total (maximum five years).
Prices are fixed for the first contract year, with a single annual CPI-capped adjustment permitted at each anniversary; no other price adjustment or pass-through mechanism applies.
Tenders will be evaluated on year-one rates over 60 months at the published volumes.
Full requirements, including the mandatory pass/fail requirements and the scored requirements, are set out in the tender documents, which are available free of charge from publication.
For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Information-technology-services./984PNAYS74 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/984PNAYS74
What it takes to bid this
Typical UK bid effort for the £100k–£1m band — an estimate, not a quote.
Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%
Typical for this category — confirm against the ITT pack
- Hold at bidCyber Essentials Plus (often mandatory for gov IT)
- Hold at bidISO 27001 (information security)
- Plan for deliveryData protection / DPIA readiness
- Show at bidComparable references / case studies
- Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
- Hold at bidInsurance cover (PL / EL, often PI)
- Show at bidSocial value commitments
Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.
Make the case to bid
Reveal who to approach at Notting Hill Genesis (NHG)., and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
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- OCID
- ocds-h6vhtk-0775f5
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 088929-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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