RFP QuestBeta
OpenStage · tender 42 days to close

Cleveland Fire Authority

The Provision of Firefighter Pension and Administration and Pensioner Payroll Services

Financial ServicesCPV 66500000
Value£500,000
Deadline2 Nov 2026
Published21 Sept 2026
RegionNationwide

£500,000 — stated in the notice, including VAT

Timeline
Published 21 Sept 202642 days leftCloses 2 Nov 2026
Who to contact
Holly Bailey
hbailey@clevelandfire.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

https://sell2.in-tend.co.uk/blpd/home All submissions and clarification questions to be submitted via the Intend Portal.

The submission route named on the official notice.

Contract value in context
£500ktotal contract value
median £150k
this tender£0£4.7m

This sits in the upper-middle of the Financial & Insurance Services band — a substantial contract for the sector. Based on 8,013 valued Financial & Insurance Services tenders in our corpus.

When this comes round again

Cleveland Fire Authority has published 123 notices across all categories, and 15% of its awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

The Authority requires the provision of a comprehensive Firefighters' Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters' Pension Schemes ("FPS Schemes").

The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support.

The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services.

The Provider will be expected to demonstrate a commitment to continuous improvement and innovation throughout the contract term, proactively identifying and implementing opportunities to enhance service quality, efficiency, accessibility and member experience, while ensuring compliance with all relevant legislative and regulatory requirements.

Requirements

What the notice asks for

01

The Provider shall deliver a fully integrated

The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support.

02

The service must be underpinned by

The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What it takes to bid this

1220 daysof bid-team effort
£8.2k£13.7kat typical UK bid-team rates

Typical UK bid effort for the £100k–£1m band — an estimate, not a quote.

Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%

Typical for this category — confirm against the ITT pack

  • Show at bidComparable references / case studies
  • Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
  • Hold at bidInsurance cover (PL / EL, often PI)
  • Show at bidSocial value commitments

Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-0776e0
Stage
tender · Open
Source
Find a Tender
Buyer ref
089354-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Financial & Insurance Services

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