RFP QuestBeta
OpenStage · pipeline

NHS Commercial Solutions

Patient Healthcare Communications and Related IT Services Framework

Electrical EquipmentCPV 31000000 31600000 31680000 31682000 35000000 35100000 48000000 72000000 72200000 72260000 48900000 48980000 48400000 48480000 32000000 32500000 48500000 48510000 64000000 64200000 64210000 64216000 30000000 85000000 30200000 30230000 30231000 32200000 32230000 79000000 79500000 79510000 72210000 72212000 35110000 71000000 71300000 71310000 71317000 79700000 32300000 30100000 30190000 30192000
Value£1.4bn framework ceiling
Deadline
Published7 May 2025
RegionLondon

Framework ceiling £1,400,000,000 — the most the agreement may spend across all suppliers and call-offs, not a contract value

When this comes round again

NHS Commercial Solutions has published 138 notices across all categories, and 34% of its awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


You'll hear when NHS Commercial Solutions publishes Electrical Machinery & Apparatus work again. One email per notice, unsubscribe in one click. We don’t use your address for anything else.

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The brief

The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world.

Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age.

This is a replacement for the current NHSE 'Endorsed' framework.

NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care.

The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards.

Thus any system which does not meet these standards will be phased out.

This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme.

The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations.

The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled Digital Care systems Lot 13: Bespoke Services

Requirements

What the notice asks for

01

The Patient and Healthcare Communications and Related

The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world.

02

Amongst others, it will ensure commitment

Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age.

03

NHS in its long-term plan, has committed

NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What this bid requires

Skills, tools & certifications

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Source & provenance
OCID
4b01b246-d069-49ec-ab9a-d2be725791e1
Stage
pipeline · Closed
Source
Contracts Finder
Buyer ref
CF-3017300D0O000000rwimUAA
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

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Top suppliers & buyers in Electrical Machinery & Apparatus

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