Welsh Ambulance Services NHS Trust
Patient Management System
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
This contract is for the provision of a patient management system to be deployed within the NHS 111 Wales service.
The software solution is required to capture and record all calls received by the NHS 111 Wales service and meet all aspects patient management requirements to enable Welsh Ambulance Services call handlers and clinical contact centre staff deal with more than a million calls every year, 24/7 and 365 days a year.
In addition, the contract is for the supply of professional services to enable the implementation and training of the solution, supply of infrastructure hardware and as well as the relevant software licences for the software application itself this contract is also for the supply of the associated ongoing software support and maintenance services of the patient management system supplied.
What the notice asks for
The software solution is required to capture
The software solution is required to capture and record all calls received by the NHS 111 Wales service and meet all aspects patient management requirements to enable Welsh Ambulance Services call handlers and clinical contact centre staff deal with more than a million calls every year, 24/7 and 365 days a year.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- ocds-h6vhtk-0428e2
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 002409-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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