RFP QuestBeta
Awarded · ResultStage · award

Welsh Ambulance Services NHS Trust

Patient Management System

Software & IT SystemsCPV 48810000
ValueValue not published
Awarded
Published24 Jan 2024
RegionNationwide
Outcome — awarded
MIS EMERGENCY SYSTEMS LTD

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
emma.burns@wales.nhs.uk

The procurement contact named on the official notice.

The brief

This contract is for the provision of a patient management system to be deployed within the NHS 111 Wales service.

The software solution is required to capture and record all calls received by the NHS 111 Wales service and meet all aspects patient management requirements to enable Welsh Ambulance Services call handlers and clinical contact centre staff deal with more than a million calls every year, 24/7 and 365 days a year.

In addition, the contract is for the supply of professional services to enable the implementation and training of the solution, supply of infrastructure hardware and as well as the relevant software licences for the software application itself this contract is also for the supply of the associated ongoing software support and maintenance services of the patient management system supplied.

Requirements

What the notice asks for

01

The software solution is required to capture

The software solution is required to capture and record all calls received by the NHS 111 Wales service and meet all aspects patient management requirements to enable Welsh Ambulance Services call handlers and clinical contact centre staff deal with more than a million calls every year, 24/7 and 365 days a year.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-0428e2
Stage
award · Awarded
Source
Find a Tender
Buyer ref
002409-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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