RFP QuestBeta
OpenStage · tender 29 days to close

Norfolk County Council

Principal Provider Home Support - Swaffham & Downham

HealthcareCPV 85312000
Value£14.9m
Deadline4 Sept 2026
Published5 Aug 2026
RegionNationwide
Timeline
Published 5 Aug 202629 days leftCloses 4 Sept 2026
Who to contact
sourcingteam@norfolk.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement and gain access to documents when they are available, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://intendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` in this tender. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.

The submission route named on the official notice.

Contract value in context
£14.9mtotal contract value
median £380k
this tender£0£16.5m

This is a large award for Health & Social Care — above three-quarters of comparable contracts. Based on 32,734 valued Health & Social Care tenders in our corpus.

When this comes round again

Norfolk County Council publishes Health & Social Care work continuously — 283 notices, roughly one every 6 days. This is a stream to watch, not a cycle to wait for.

15% of Norfolk County Council’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

The Council wishes to appoint one Principal provider to deliver home support services in Swaffham and Downham (PCN) within Norfolk.

The intention is that the Principal Provider will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement.

There has been no market engagement for this specific procurement.

This is a re-procurement of a service previously tendered and awarded.

Full market engagement took place at this time.

Requirements

What the notice asks for

01

The intention is that the Principal Provider

The intention is that the Principal Provider will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment has been subject to a separate procurement.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

What it takes to bid this

4580 daysof bid-team effort
£30.8k£54.8kat typical UK bid-team rates
Compressed window — start the same week

Typical UK bid effort for the £10m+ band — an estimate, not a quote.

Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%

Typical for this category — confirm against the ITT pack

  • Hold at bidCQC registration / safeguarding policies
  • Plan for deliveryDBS-checked staff & vetting process
  • Plan for deliveryTUPE (incumbent staff often transfer)
  • Show at bidComparable references / case studies
  • Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
  • Hold at bidInsurance cover (PL / EL, often PI)
  • Show at bidSocial value commitments

Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.

Buyer intelligence

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The full intelligence dossier

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Source & provenance
OCID
ocds-h6vhtk-06dc1b
Stage
tender · Open
Source
Find a Tender
Buyer ref
074066-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Health & Social Care

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Norfolk County Council’s tender network

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