RFP QuestBeta
ClosedStage · tender

MIDLAND HEART LIMITED

Provision of Asset Management Software

Software & IT SystemsCPV 48000000
Value£1.0m
Deadline7 Jul 2025
Published10 Jun 2025
RegionNationwide
Timeline
Published 10 Jun 2025ClosedCloses 7 Jul 2025
Who to contact
commercial.team@midlandheart.org.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£1.0mtotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

When this comes round again

MIDLAND HEART LIMITED publishes Software & IT Systems work continuously — 5 notices, roughly one every 79 days. This is a stream to watch, not a cycle to wait for.

27% of MIDLAND HEART LIMITED’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

Midland Heart is seeking to procure a new Asset Management System to support the delivery of our Asset Management Strategy and our forthcoming corporate plan, “Tenants at Heart” 2026–2030.

This procurement represents a strategic opportunity to modernise and replace core systems that underpin our Asset Investment Strategy.

Our key objectives are to drive operational efficiency by eliminating off-system processes and manual workarounds, while significantly enhancing the tenant journey and overall tenant experience.

This initiative forms a critical part of our internal project, “Knowing our Properties”, which focuses on strengthening our data, intelligence, and information systems to deliver better, more informed services for our tenants.

The asset management software must adhere to industry best practices and be fully supported by a third-party provider.

The system should be a proven, largely “off-the-shelf” solution already in use by other comparable Housing Associations.

It must offer a clear and ongoing development plan aligned with the requirements of the Social Housing sector , including the ability to adapt to future legislative and business changes / needs.

Requirements

What the notice asks for

01

This initiative forms a critical part

This initiative forms a critical part of our internal project, “Knowing our Properties”, which focuses on strengthening our data, intelligence, and information systems to deliver better, more informed services for our tenants.

02

The asset management software must adhere

The asset management software must adhere to industry best practices and be fully supported by a third-party provider.

03

The system should be a proven, largely

The system should be a proven, largely “off-the-shelf” solution already in use by other comparable Housing Associations.

04

It must offer a clear and ongoing

It must offer a clear and ongoing development plan aligned with the requirements of the Social Housing sector , including the ability to adapt to future legislative and business changes / needs.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-054625
Stage
tender · Open
Source
Find a Tender
Buyer ref
031294-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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