RFP QuestBeta
Awarded · ResultStage · contract

National Association of Citizens Advice Bureaux

Provision of Telephony and Contact Centre Services

Communications EquipmentCPV 32000000 32400000 32410000 32412000
Value£16.3m
Awarded4 Oct 2021
Published12 May 2022
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£16.3mtotal contract value
median £101k
this tender£0£17.6m

This is a large award for Radio, TV & Communications Equipment — above three-quarters of comparable contracts. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

The brief

The Contracting Authority wishes to receive responses to the Selection Questionnaire from suitably qualified and experienced Telephony and Contact Centre providers with the necessary capacity and capability (or a demonstrable ability to provide the necessary capacity and capability within the requisite timescale, which is notified to Potential Bidders in the Selection Questionnaire) to provide the range of Services as set out in Appendix A - High-level Requirements.docx, in a safe and effective manner.

Buyer intelligence

Make the case to bid

Reveal who to approach at National Association of Citizens Advice Bureaux, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
d399ae60-a953-4726-b75d-d11304420794
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
MT226272
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Radio, TV & Communications Equipment

Scroll to explore the market network

National Association of Citizens Advice Bureaux’s tender network

Assembling the network…

Also open now

Similar open tenders

Framework for the provision of ICT services and Hardware to Education (Your Education Technology)

NEXUS MULTI ACADEMY TRUST

Closes 9 Oct 2026Business Services
Value not publishedValue

Yeovil College ITT for Mobile Phone Provisions

Yeovil College

Closes 24 Aug 2026Communications Equipment
£72kValue