Provision of Ticketless Travel Surveys
The submission route named on the official notice.
WEST MIDLANDS TRAINS LIMITED has published 32 notices across all categories, and 75% of its awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
West Midlands Trains Ltd (WMT) requires ticketless travel surveys to meet its obligations under the National Rail Contract.
Within WMT's franchise, the DfT accepts passenger revenue risk, and all ticketing and fares revenues are paid to it.
Because the franchisee does not take revenue risk, the Secretary of State (SoS) has a requirement to ensure that the franchisee is operating in the same way it would if it were taking revenue risk.
The level of ticketless travel across the lifetime of the franchise is a key measure of WMT's performance.
Therefore, WMT are conducting an open tender for the provision of ticketless travel surveys which will take place across its entire network.
Due to the National Rail Contract commitments, WMT requires a supplier who has relevant experience of delivering surveys and producing data and reporting within the UK rail market.
Surveys are expected to be carried out quarterly throughout the term of the contract, with the first Survey to be completed during November 2024.
Further surveys will be expected to take place each year in February, June and September.
Each survey is to take place over two-three weeks with an estimated sixty-five to seventy-five shifts over weekdays and weekends, with a target of at least twenty thousand observations.
What the notice asks for
Because the franchisee does not take revenue
Because the franchisee does not take revenue risk, the Secretary of State (SoS) has a requirement to ensure that the franchisee is operating in the same way it would if it were taking revenue risk.
Due to the National Rail Contract commitments
Due to the National Rail Contract commitments, WMT requires a supplier who has relevant experience of delivering surveys and producing data and reporting within the UK rail market.
Surveys are expected to be carried out
Surveys are expected to be carried out quarterly throughout the term of the contract, with the first Survey to be completed during November 2024.
Further surveys will be expected to take
Further surveys will be expected to take place each year in February, June and September.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at WEST MIDLANDS TRAINS LIMITED, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads WEST MIDLANDS TRAINS LIMITED’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
Five included while we’re in beta, and the agent asks before it spends on any paid step.
- OCID
- ocds-h6vhtk-048657
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 023954-2024
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
Who wins this kind of work
The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.
Top suppliers & buyers in Business Services
WEST MIDLANDS TRAINS LIMITED’s tender network