RFP QuestBeta
Awarded · ResultStage · award

NS&I

Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations

Business ServicesCPV 79342300
ValueValue not published
Awarded
Published6 Dec 2023
RegionNationwide
Outcome — awarded
Sopra Steria

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
Jennifer Charlesworth
jennifer.charlesworth@nsandi.com

The procurement contact named on the official notice.

The brief

This procurement is for a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and customer journeys to perform on their behalf when needed to support vulnerable and digitally excluded customers.

Buyer intelligence

Make the case to bid

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Source & provenance
OCID
ocds-h6vhtk-033285
Stage
award · Awarded
Source
Find a Tender
Buyer ref
035979-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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