RFP QuestBeta
ClosedStage · tender

Norfolk County Council

Remote Monitoring and Management Services

IT ServicesCPV 72267000
Value£190k
Deadline21 Nov 2025
Published17 Oct 2025
RegionNationwide
Timeline
Published 17 Oct 2025ClosedCloses 21 Nov 2025
Who to contact
sourcingteam@norfolk.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

To express an interest and participate in this procurement applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk. Tenders must be submitted via https://in-tendhost.co.uk/norfolkcc

The submission route named on the official notice.

Contract value in context
£190ktotal contract value
median £120k
this tender£0£3.5m

This sits in the upper-middle of the IT Services band — a substantial contract for the sector. Based on 36,449 valued IT Services tenders in our corpus.

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The brief

The Council is seeking to purchase on behalf of ICT solutions a Remote Monitoring and Management Services for Schools, which will include real-time monitoring of a minimum of 6500 endpoints and support.

If additional endpoints are added, ICT solutions will require that the RMM is extended to those additional endpoints.

Norfolk County Council runs ICT Solutions which supports schools with their ICT requirements, and assists several Schools, academies, Multi-Academy Trusts and other educational establishments with their ICT where requested.

ICT Solutions is a traded service operated by Norfolk County Council working within its Digital Services department.

Please note Norfolk County Council has joined the government's Devolution Priority Programme.

This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor.

A consultation is under way.

Government has also invited participation by Norfolk in Local Government Review.

This process has the potential to lead to unitary local government in Norfolk.

One of these changes could happen without the other.

The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor.

The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.

Key requirements

What the supplier must deliver

01

The Council is seeking to purchase on

The Council is seeking to purchase on behalf of ICT solutions a Remote Monitoring and Management Services for Schools, which will include real-time monitoring of a minimum of 6500 endpoints and support.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

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Reveal who to approach at Norfolk County Council, and generate a go-to-market strategy from their news, accounts and people.

Deep dive · beta

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Source & provenance
OCID
ocds-h6vhtk-05ce7f
Stage
tender · Open
Source
Find a Tender
Buyer ref
066143-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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