RFP QuestBeta
OpenStage · tender 10 days to close

London Borough of Hillingdon

Send Disagreement Resolution and Mediation Services

HealthcareCPV 85000000
Value£557k
Deadline3 Aug 2026
Published6 Jul 2026
RegionNationwide
Timeline
Published 6 Jul 202610 days leftCloses 3 Aug 2026
Who to contact
rverma@hillingdon.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

All tender documents must be submitted via the Proactis tender portal: https://supplierlive.proactisp2p.com/Account/Login (the Portal)

The submission route named on the official notice.

Contract value in context
£557ktotal contract value
median £380k
this tender£0£16.5m

This sits in the upper-middle of the Health & Social Care band — a substantial contract for the sector. Based on 32,734 valued Health & Social Care tenders in our corpus.

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The brief

The London Borough of Hillingdon is seeking an experienced provider to deliver SEND Disagreement Resolution and Mediation Services.

This service provides independent disagreement resolution and mediation services to young people, parents and carers of young people with Special Educational Needs and Disabilities (SEND) in accordance with the Children and Families Act 2014, the SEND Regulations 2014 and the SEND Code of Practice 2015 (and any related legislative changes, statutory guidance or recognised as best practice introduced during the Contract Period).

The contract will be let for 8 years with an annual review built into contract management.

The estimated contract value over the eight-year term is £556,800.

This may be increased or decreased if the Council's requirement changes.

Any future change would be subject to formal variation in accordance with contract terms.

The tender will be run under Competitive Flexible Procedure and participants will be required to meet the criteria of Stage 1 before being invited to Stage 2

Key requirements

What the supplier must deliver

01

The London Borough of Hillingdon is seeking

The London Borough of Hillingdon is seeking an experienced provider to deliver SEND Disagreement Resolution and Mediation Services.

02

The tender will be run under Competitive

The tender will be run under Competitive Flexible Procedure and participants will be required to meet the criteria of Stage 1 before being invited to Stage 2.

Derived from the notice text — always confirm against the original documents.

What it takes to bid this

1220 daysof bid-team effort
£8.2k£13.7kat typical UK bid-team rates
Compressed window — start the same week

Typical UK bid effort for the £100k–£1m band — an estimate, not a quote.

Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%

Typical for this category — confirm against the ITT pack

  • Hold at bidCQC registration / safeguarding policies
  • Plan for deliveryDBS-checked staff & vetting process
  • Plan for deliveryTUPE (incumbent staff often transfer)
  • Show at bidComparable references / case studies
  • Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
  • Hold at bidInsurance cover (PL / EL, often PI)
  • Show at bidSocial value commitments

Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.

Buyer intelligence

Make the case to bid

Reveal who to approach at London Borough of Hillingdon, and generate a go-to-market strategy from their news, accounts and people.

Deep dive · beta

The full intelligence dossier

Our agent reads London Borough of Hillingdon’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.

Source & provenance
OCID
ocds-h6vhtk-068358
Stage
tender · Open
Source
Find a Tender
Buyer ref
063170-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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