Service Management L2 (Manned) Helpdesk
Not enough history for this buyer At least £30,000 — the value at which this notice had to be published. Reviewed: from 25 comparable contracts.
The procurement contact named on the official notice.
NS&I publishes IT Services work continuously — 9 notices, roughly one every 67 days. This is a stream to watch, not a cycle to wait for.
29% of NS&I’s awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
Provision of a centralised helpdesk for NS&I and Supplier Staff.
Level 2 i.e. manned.
Make the case to bid
Reveal who to approach at NS&I, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads NS&I’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
Five included while we’re in beta, and the agent asks before it spends on any paid step.
- OCID
- ocds-h6vhtk-0524ad
- Stage
- planning · planned
- Source
- Find a Tender
- Buyer ref
- 047580-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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