RFP QuestBeta
Awarded · ResultStage · contract

UNIVERSITY OF SALFORD(THE)

ServiceNow renewal

Software & IT SystemsCPV 48000000
Value£537k
Awarded27 Jun 2025
Published30 Jun 2025
RegionNationwide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£537ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

The brief

The University of Salford has a long and proud history of aligning academic excellence with industrial application, a commitment that continues to drive our strategic direction.

Our digital ecosystem is fundamental to our operational success, supporting our world-class teaching, research, and collaborative efforts with industry partners.

ServiceNow is a mature and deeply embedded platform within the University's IT architecture, serving as a critical tool for IT Service Management, Operations, and Strategic Portfolio Management.

Having utilised the platform for a number of years, we have streamlined key processes and improved service delivery across various departments.

As we look to the future, our focus is on optimising our existing investment in ServiceNow.

This tender process is initiated to secure a new licensing agreement that not only provides the best possible value for money for our current usage but also offers a clear, cost-effective path for future growth and the adoption of emerging technologies, including advanced AI capabilities.

We are seeking a partner who understands the needs of a long-standing customer and can support our strategic objectives over the coming years.

Key requirements

What the supplier must deliver

01

Seeking a partner who understands the needs

seeking a partner who understands the needs of a long-standing customer and can support our strategic objectives over the coming years.

Derived from the notice text — always confirm against the original documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

ServiceNow partner statusPlatform & vendor partner status
ServiceNow is a mature and deeply embedded platform within the University's IT architecture, serving as a critical tool for IT Service Management, Operations, and Strategic Portfolio Management.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

Detected from the notice — the capabilities and credentials this bid calls for. Click one to see who wins that work.

Buyer intelligence

Make the case to bid

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Source & provenance
OCID
caad0aa6-1c02-4a0a-900d-c1b6abb96f6f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
UoS/DH/24/25/QTR4/ServiceNow renewal
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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