Kent Police and Essex Police Procurement Services
Single User Overview
Kent Police and Essex Police Procurement Services has published 38 notices across all categories, and 18% of its awards go to a supplier it has used before.
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Essex Police is considering the purchase and implementation of a “single user overview” for use predominantly within the non-emergency contact centre but will be accessible for the wider Force.
The “single user overview” is a computer system that will provide an immediate overview of the caller history – this will allow application of Threat, Harm, Risk, Investigation, Vulnerability, and Engagement principles (THRIVE) based on a full picture to the operator rather than the need to log into multiple systems and conduct manual searches.
It will provide automatic alerts to quickly identify risk – pulling data from a number of legacy systems which will inform the contact handler of everything they need to know before applying the THRIVE principles.
The single user overview will reference KEY systems including Public Protection; one of our highest risk areas.
What the notice asks for
The “single user overview” is a computer
The “single user overview” is a computer system that will provide an immediate overview of the caller history.
This will allow application of Threat, Harm
this will allow application of Threat, Harm, Risk, Investigation, Vulnerability, and Engagement principles (THRIVE) based on a full picture to the operator rather than the need to log into multiple systems and conduct manual searches.
It will provide automatic alerts to quickly
It will provide automatic alerts to quickly identify risk.
Pulling data from a number of legacy
pulling data from a number of legacy systems which will inform the contact handler of everything they need to know before applying the THRIVE principles.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
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- OCID
- e712359e-97c3-4b56-b982-20afe5285a31
- Stage
- preprocurement · Closed
- Source
- Contracts Finder
- Buyer ref
- 2015/180
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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