RFP QuestBeta
ClosedStage · preprocurement

Kent Police and Essex Police Procurement Services

Single User Overview

Software & IT SystemsCPV 48000000
ValueValue not published
Deadline23 Feb 2018
Published20 Nov 2015
RegionEast of England
Timeline
Published 20 Nov 2015ClosedCloses 23 Feb 2018
Match for your company
Sign up free to see how well this tender matches your company — the score, the signals that align, and where the gaps are.
The brief

Essex Police is considering the purchase and implementation of a “single user overview” for use predominantly within the non-emergency contact centre but will be accessible for the wider Force.

The “single user overview” is a computer system that will provide an immediate overview of the caller history – this will allow application of Threat, Harm, Risk, Investigation, Vulnerability, and Engagement principles (THRIVE) based on a full picture to the operator rather than the need to log into multiple systems and conduct manual searches.

It will provide automatic alerts to quickly identify risk – pulling data from a number of legacy systems which will inform the contact handler of everything they need to know before applying the THRIVE principles.

The single user overview will reference KEY systems including Public Protection; one of our highest risk areas.

Key requirements

What the supplier must deliver

01

The “single user overview” is a computer

The “single user overview” is a computer system that will provide an immediate overview of the caller history.

02

This will allow application of Threat, Harm

this will allow application of Threat, Harm, Risk, Investigation, Vulnerability, and Engagement principles (THRIVE) based on a full picture to the operator rather than the need to log into multiple systems and conduct manual searches.

03

It will provide automatic alerts to quickly

It will provide automatic alerts to quickly identify risk.

04

Pulling data from a number of legacy

pulling data from a number of legacy systems which will inform the contact handler of everything they need to know before applying the THRIVE principles.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Kent Police and Essex Police Procurement Services, and generate a go-to-market strategy from their news, accounts and people.

Deep dive · beta

The full intelligence dossier

Our agent reads Kent Police and Essex Police Procurement Services’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.

Source & provenance
OCID
e712359e-97c3-4b56-b982-20afe5285a31
Stage
preprocurement · Closed
Source
Contracts Finder
Buyer ref
2015/180
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Software & IT Systems

Scroll to explore the market network

Kent Police and Essex Police Procurement Services’s tender network

Assembling the network…