RFP QuestBeta
Awarded · ResultStage · award

WEST MIDLANDS TRAINS LIMITED

Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

Software & IT SystemsCPV 48510000
ValueValue not published
Awarded
Published22 Feb 2024
RegionNationwide
Outcome — awarded
Blackbox Company (UK) Ltd

This is a contract result notice, not an open opportunity. Details from the official award data.

Who to contact
David Bailey
David.Bailey@wmtrains.co.uk

The procurement contact named on the official notice.

The brief

WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) runs till the 31 March 2025.

Phase 1 software (VO4) and Phase 2 software (VO5) - both of which are covered under the original contract, and are co-dependent (important) to run a compliant CIS system - do not currently co-terminate.

This extension to the Phase 1 software (VO4) brings its end date in line with that of the Phase 2 software (VO5), so WMT can continue to provide a full CIS service across its stations.

The Phase 1 software (VO4) was to end on the 19 February 2024; both it and the Phase 2 software (VO5) will now end on the 31 March 2025.

The extension of the Phase 1 software (VO4) will also strengthen WMT's position ahead of any retender of the contract in advance of its end date

Key requirements

What the supplier must deliver

01

This extension to the Phase 1 software

This extension to the Phase 1 software (VO4) brings its end date in line with that of the Phase 2 software (VO5), so WMT can continue to provide a full CIS service across its stations.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
ocds-h6vhtk-043582
Stage
award · Awarded
Source
Find a Tender
Buyer ref
005841-2024
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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