RFP QuestBeta
ClosedStage · tender

South Norfolk District Council

Telephony Contact Centre System Replacement - South Norfolk District Council and Broadland District Council

Business ServicesCPV 64210000
Value£397k
Deadline30 Jun 2023
Published13 Jun 2023
RegionNationwide
Timeline
Published 13 Jun 2023ClosedCloses 30 Jun 2023
Who to contact
Allison Parkinson-White
Allison.Parkinson-White@breckland.gov.uk

The procurement contact named on the official notice.

Contract value in context
£397ktotal contract value
median £200k
this tender£0£7.9m

This sits in the upper-middle of the Postal & Telecommunications band — a substantial contract for the sector. Based on 2,074 valued Postal & Telecommunications tenders in our corpus.

When this comes round again

South Norfolk District Council has published 20 notices across all categories.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22.

The tender will be in the form of a further competition in accordance with Crown Commercial Service’s (CCS) procurement framework RM3808 Lot 4.

The contract will be awarded in accordance with the framework documentation.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
The tender will be in the form of a further competition in accordance with Crown Commercial Service’s (CCS) procurement framework RM3808 Lot 4.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Deep dive · beta

The full intelligence dossier

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Source & provenance
OCID
ocds-h6vhtk-03d5eb
Stage
tender · Open
Source
Find a Tender
Buyer ref
016767-2023
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Postal & Telecommunications

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South Norfolk District Council’s tender network

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