TfL 90865 Lot 2: Task B - Bus Mystery Traveller Survey (MTS), Bus Stations MTS and Oyster Ticket Stop Survey
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.
Provision of Bus Stations MTS and Oyster Ticket Stop Survey - research is conducted using ‘mystery shopping’ techniques to monitor standards of service and highlight any areas where improvements can be made.
The research provides data for performance measurement and target setting giving TfL management and Contractors the ability to monitor and improve the customer experience.
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- OCID
- 004d6fdf-17a4-4c31-a8df-880b68ba62e7
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- contract · Contract
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- TfL 90865 Lot 2: Task B
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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