RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND
The provision of managed IT services
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
Following market exit by the incumbent, Civica, we are appointing a single managed service partner to support our IT estate end to end, to replace them.
In summary, we need a partner who will provide reliable day-to-day support with root-cause fixes, keep us secure and compliant in a way proportionate to our size, modernise our connectivity, help us get more value from Microsoft 365, and act as a cost-conscious strategic advisor as we move towards a "SaaS First" model.
The service must be deliverable and affordable for an organisation of our size, being roughly 40 staff, around £5m turnover and around 1,620 homes, rather than an enterprise-grade build we could not justify or sustain.
What the supplier must deliver
Following market exit by the incumbent, Civica
Following market exit by the incumbent, Civica, we are appointing a single managed service partner to support our IT estate end to end, to replace them.
In summary, we need a partner who
In summary, we need a partner who will provide reliable day-to-day support with root-cause fixes, keep us secure and compliant in a way proportionate to our size, modernise our connectivity, help us get more value from Microsoft 365, and act as a cost-conscious strategic advisor as we move towards a "SaaS First" model.
The service must be deliverable and affordable
The service must be deliverable and affordable for an organisation of our size, being roughly 40 staff, around £5m turnover and around 1,620 homes, rather than an enterprise-grade build we could not justify or sustain.
Derived from the notice text — always confirm against the original documents.
What this notice demands of you
1 named, none in explicit obligation language. Each one is quoted from the notice.
Following market exit by the incumbent, Civica, we are appointing a single managed service partner to support our IT estate end to end, to replace them.
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
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- OCID
- ocds-h6vhtk-06d82b
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 072422-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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