General Pharmaceutical Council
Transcription and Recording Services
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
The GPhC are procuring the provision of Transcription and Recording services.
This Contract is to be awarded to 1 Tenderer(s)/Service Provider(s); and scope of services include: o Audio Recording 1.
Supply of Loggers -throughout the United Kingdom- to attend and record in-person 'Fitness to Practise' hearings.
2.
Provision and storage of high-quality audio recordings, enabling the production of verbatim transcriptions using current technologies.
3.
Application of appropriate, effective and consistent audio recording(s) labelling/indexing practices. o Transcription 1.
Provision of verbatim 'Fitness to Practise' hearing transcripts.
2.
Secure email provision of complete transcripts on 'standard' request - within 10 working days.
3.
Secure email provision of complete transcripts on 'urgent' request - within 5 working days.
4.
Secure email provision of complete transcripts on 'expedited' request - within 3 working days. o Data Security and Information Governance 1.
Compliance with the Data Protection Act 2018 and General Data Protection Regulation (GDPR), including registration with the Information Commissioner's Office (ICO).
2.
ISO 15489 and BS 10012 accreditations, or appropriate Records Management policies and procedures in place, which are compliant with ISO 15489 and BS 10012 standards.
3.
ISO 27001 accreditation, or appropriate Information Security policies and procedures in place, which are compliant with ISO 27001 standards.
4.
Data processed within the United Kingdom, or another Country/Territory recognised by the United Kingdom Government as having equivalent levels of Data Protection.
5.
Application of appropriate and effective measures/processes/procedures/systems to ensure all Agents, including but not limited to Loggers, Transcriptionists and Transcribers: i. respect confidentiality of Hearings. ii. provide secure and safe production, storage and transport of transcripts and recordings. o Communication 1.
Application of an efficient and intuitive booking and cancellation system.
2.
Application of an efficient invoicing system. o Account Management and Management Information (MI) 1.
Provision of accurate management information/reports on demand, for but not limited to: i. usage. ii. expenditure.
What the notice asks for
Supply of Loggers -throughout the United Kingdom-
Supply of Loggers -throughout the United Kingdom- to attend and record in-person 'Fitness to Practise' hearings.
Application of appropriate and effective measures/processes/procedures/systems
Application of appropriate and effective measures/processes/procedures/systems to ensure all Agents, including but not limited to Loggers, Transcriptionists and Transcribers:.
Ii. provide secure and safe production, storage
ii. provide secure and safe production, storage and transport of transcripts and recordings.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What this notice demands of you
3 named, none in explicit obligation language. Each one is quoted from the notice.
Compliance with the Data Protection Act 2018 and General Data Protection Regulation (GDPR), including registration with the Information Commissioner's Office (ICO).
ISO 27001 accreditation, or appropriate Information Security policies and procedures in place, which are compliant with ISO 27001 standards.
Compliance with the Data Protection Act 2018 and General Data Protection Regulation (GDPR), including registration with the Information Commissioner's Office (ICO).
Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.
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- OCID
- ocds-h6vhtk-04fa7f
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 051028-2025
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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