RFP QuestBeta
Awarded · ResultStage · contract

UK SHARED BUSINESS SERVICES LIMITED

Understanding Acas Helpline Caller Behaviour

R&DCPV 73000000 73200000
Value£68k
Awarded27 Nov 2025
Published22 Dec 2025
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£68ktotal contract value
median £66k
this tender£0£561k

This sits in the upper-middle of the Research & Development band — a substantial contract for the sector. Based on 20,405 valued Research & Development tenders in our corpus.

The brief

****This is an Award Notice, Not a Call for Competition**** Requirement was sourced against a further competition against Crown Commercial Services RM6126 Research and Insights DPS to provide The Advisory, Conciliation and Arbitration Service (Acas) the Provision of Understanding Acas Caller Behaviour

Requirements

What the notice asks for

01

Requirement was sourced against a further competition

Requirement was sourced against a further competition against Crown Commercial Services RM6126 Research and Insights DPS to provide The Advisory, Conciliation and Arbitration Service (Acas) the Provision of Understanding Acas Caller Behaviour.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

Crown Commercial Service frameworkFrameworks & routes to market
Requirement was sourced against a further competition against Crown Commercial Services RM6126 Research and Insights DPS to provide The Advisory, Conciliation and Arbitration Service (Acas) the Provision of Understanding Acas Caller Behaviour

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

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Source & provenance
OCID
c7e5fea0-a60b-4a3f-a47e-81146d6b22e0
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
PS25309
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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