Unified Comms and Contact Centre - Telephony
This is a contract result notice, not an open opportunity. Details from the official award data.
This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.
This is an awarded opportunity.
Unified Comms and Contact Centre - Telephony.
An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.
What the supplier must deliver
An integrated scalable solution that replaces
An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ab192bfd-61c2-4dd2-b1ca-fd7f1b0f5999
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- WALLSLIVE-DN706356-43499208
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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