RFP QuestBeta
Awarded · ResultStage · contract

Bedford Borough Council

Unified Communications

Communications EquipmentCPV 32000000 32400000 32410000 32412000
Value£469k
Awarded29 Dec 2023
Published20 Feb 2024
RegionEast of England
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£469ktotal contract value
median £101k
this tender£0£2.9m

This is a large award for Radio, TV & Communications Equipment — above three-quarters of comparable contracts. Based on 6,686 valued Radio, TV & Communications Equipment tenders in our corpus.

The brief

A Unified Communications platform is required for the Council to continue to make and receive external calls which integrates with Microsoft Teams allowing us to unify the communication channels providing accessibility from all approved devices and always ensuring security and integrity.

BBC aim to empower end users to access these channels/modes of communication in the most hassle-free way possible, whilst improving the way we interact with residents.

A Unified Communications solution will enable the Council to simplify the way we connect and communicate.

The Council uses Microsoft Teams for the majority of communications and collaboration therefore the solution should be embedded with this.

The solution will also integrate with the Contact Centre Solution.

Key requirements

What the supplier must deliver

01

A Unified Communications platform is required

A Unified Communications platform is required for the Council to continue to make and receive external calls which integrates with Microsoft Teams allowing us to unify the communication channels providing accessibility from all approved devices and always ensuring security and integrity.

02

The Council uses Microsoft Teams for

The Council uses Microsoft Teams for the majority of communications and collaboration therefore the solution should be embedded with this.

03

The solution will also integrate with

The solution will also integrate with the Contact Centre Solution.

Derived from the notice text — always confirm against the original documents.

Buyer intelligence

Make the case to bid

Reveal who to approach at Bedford Borough Council, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
f4b4ce80-a8d8-4aae-ad29-35aea40b491f
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
C BBC CS 05199
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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