User testing to assess accessibility of the Rail Ombudsman
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits below the typical range for Research & Development contracts — a smaller, more accessible award. Based on 20,405 valued Research & Development tenders in our corpus.
ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers.
This User Testing will be focused on passengers with disabilities, and older users who may also have accessibility needs.
What the supplier must deliver
ORR is seeking a partner who can
ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers.
Derived from the notice text — always confirm against the original documents.
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- OCID
- abce3d0b-2caf-475b-abf2-a97f62cbde59
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- ORR/CT/23-49
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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