RFP QuestBeta
OpenStage · tender

The Water Services Regulation Authority

Water Efficiency Campaign (WEC)

Business ServicesCPV 79341000
Value£75.0m
Deadline
Published10 Jul 2025
RegionNationwide
Who to contact
WECprocurement@ofwat.gov.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

Stage 1: Procurement Specific Questionnaire (PSQ) Submission of PSQ to: WECprocurement@ofwat.gov.uk Stage 2: Written tender submission Submission of completed tender to: https://www.mytenders.co.uk Stage 3: Verbal pitch Submission details to be confirmed at a later date

The submission route named on the official notice.

Contract value in context
£75.0mtotal contract value
median £66k
this tender£0£81.0m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

When this comes round again

The Water Services Regulation Authority has published 3 Business Services notices, about every 5 months. On that rhythm the next one is expected around September 2026.

23% of The Water Services Regulation Authority’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


You'll hear when The Water Services Regulation Authority publishes Business Services work again. One email per notice, unsubscribe in one click. We don’t use your address for anything else.

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The brief

This isn't your typical brief - and we're not looking for your typical agency-client relationship.

We're on the lookout for a Delivery Body - essentially a strategic delivery partner to take the reins on the Water Efficiency Campaign (WEC).

That means the Delivery Body will be leading the way on strategy development, implementation and evaluation - all with Ofwat's oversight and collaboration.

This is an exciting time for Ofwat and the sector.

Ofwat is pioneering a sector-leading transformational approach - leveraging our unique position to establish the first large-scale, centrally funded behaviour change, water efficiency marketing campaign covering both England and Wales.

To make this happen, Ofwat will facilitate the procurement process on behalf of the 16 water companies and the successful supplier.

What is a Delivery Body?

The Delivery Body (DB) will be Ofwat's end to end delivery partner for the WEC.

Think of it as a campaign dream team - combining sharp marketing know-how, consumer expertise with current knowledge of the water and / or utility sectors.

This isn't just about great creative ideas (though we want that too).

It's about building a group that can develop, deliver and evaluate a campaign that cuts through the noise, is grounded in insight, built for impact, and backed by sector expertise.

What should the Delivery Body do?

We expect the Delivery Body to cover the full range of marketing skillsets including (but not limited to): creative, content development, branding, channel planning, digital, social, media buying, partnership marketing, multicultural expertise, PR, evaluation.

These skillsets must be firmly underpinned by extensive, demonstrable evidence of behaviour change marketing with proven results that have delivered impact.

We also require project management, governance and stakeholder engagement.

Upon appointment, we will work with the successful bidder to develop and refine the Delivery Body role, including any relevant SLAs and KPIs.

The Water Efficiency Campaign (WEC) will be a major marketing initiative covering England and Wales, representing a step change in both budget and collaboration across the sector.

Expectations are high, sector support is strong and our ambitions are even higher.

We're looking for talent to match.

We want the best minds from across water, utilities and marketing to join forces and help us make a splash (pun very much intended)!

We're outlining the challenge, then passing the baton to you.

We want your fresh thinking and bold recommendations to help us bring this campaign to life to deliver measurable behaviour change.

Ofwat's internal Water Efficiency Campaign team brings together deep expertise in behaviour change marketing, utility sector engagement, communications, and water efficiency policy experts.

It's been carefully built to support this work and will partner with you as the delivery lead.

You'll be working closely with us as a trusted, strategic partner - not just a supplier or an extra pair of hands.

The Delivery Body will be overseen by Ofwat's Principal Head of Marketing.

This isn't just about getting a campaign out the door - it's about setting a high standard for how we collaborate with water companies, consumers, environmental groups and other stakeholders to drive a step change in water efficiency.

We expect the Delivery Body to reflect this approach, bringing in organisations or individuals with deep experience in the water and/or utility sectors.

This isn't optional - it's essential.

We need a strategic partner who's ready to think big, challenge the status quo, and deliver work that ultimately changes behaviour and saves water.

The scope covers the WEC only and we don't expect this campaign to extend into other areas of Ofwat's work.

The WEC and the associated funding has been allocated specifically as part of the Price Review process, and it must be used solely for this purpose.

Please note that, as above, Ofwat are undertaking this procurement exercise on behalf of the 16 water and wastewater companies of Wales and England: Anglian Water - ANH Dŵr Cymru - WSH Hafren Dyfrdwy - HDD Northumbrian Water - NES Severn Trent Water - SVE South West Water - SBB Southern Water - SRN Thames Water - TMS United Utilities Water - UUW Wessex Water - WSX Yorkshire Water - YKY Affinity Water - AFW Portsmouth Water - PRT South East Water - SEW South Staffs Water - SSC SES Water - SES

Requirements

What the notice asks for

01

It's about building a group that can

It's about building a group that can develop, deliver and evaluate a campaign that cuts through the noise, is grounded in insight, built for impact, and backed by sector expertise.

02

What should the Delivery Body do?

What should the Delivery Body do?.

03

These skillsets must be firmly underpinned by

These skillsets must be firmly underpinned by extensive, demonstrable evidence of behaviour change marketing with proven results that have delivered impact.

04

Expectations are high, sector support is strong

Expectations are high, sector support is strong and our ambitions are even higher.

05

We want your fresh thinking and bold

We want your fresh thinking and bold recommendations to help us bring this campaign to life to deliver measurable behaviour change.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

OfwatRegulator registrations
That means the Delivery Body will be leading the way on strategy development, implementation and evaluation - all with Ofwat's oversight and collaboration.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

What this bid requires

Skills, tools & certifications

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Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-0550fa
Stage
tender · Open
Source
Find a Tender
Buyer ref
039079-2025
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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