RFP QuestBeta
Awarded · ResultStage · contract

General Medical Council

why do many public complaints that would be better directed to another organisation come to the GMC?

R&DCPV 73000000 73100000 73200000 79000000 79300000 79310000 80000000 80300000
Value£64k
Awarded1 Jan 2018
Published29 Oct 2018
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£64ktotal contract value
median £66k
this tender£0£561k

This sits in the lower-middle of the Research & Development band — a mid-scale opportunity. Based on 20,405 valued Research & Development tenders in our corpus.

The brief

The GMC has commissioned this research to understand the factors involved in patients and the public's decision to make a complaint to the GMC as opposed to, or in addition to, other organisations within the complaints landscape.

It may also help us to identify whether there may be complaints that should come to the GMC but currently don't (e.g. if certain groups tend to make less complaints).

The research will help us to identify any changes we need to make to our communications and/or signposting processes, and enable us to target our information effectively.

Key requirements

What the supplier must deliver

01

It may also help us to identify

It may also help us to identify whether there may be complaints that should come to the GMC but currently don't (e.g. if certain groups tend to make less complaints).

02

The research will help us to identify

The research will help us to identify any changes we need to make to our communications and/or signposting processes, and enable us to target our information effectively.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
c096850a-8d5c-4a48-b4d9-ce11139a0823
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
MT213748
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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