Your Bus Journey Survey 2026/2027
This is a contract result notice, not an open opportunity. Details from the official award data.
The procurement contact named on the official notice.
Transport for Wales has awarded a contract directly to Transport Focus for participation in the 2026/27 “Your Bus Journey” survey.
Transport Focus is the sole provider of this nationally recognised benchmarking survey, and no alternative suppliers can deliver equivalent industry-standard participation.
The direct award enables TfW to gather vital customer satisfaction insights, maintain UK-wide benchmarking, and meet operational timescales ahead of the April 2026 survey commencement.
What the supplier must deliver
Transport Focus is the sole provider
Transport Focus is the sole provider of this nationally recognised benchmarking survey, and no alternative suppliers can deliver equivalent industry-standard participation.
The direct award enables TfW to gather
The direct award enables TfW to gather vital customer satisfaction insights, maintain UK-wide benchmarking, and meet operational timescales ahead of the April 2026 survey commencement.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-0679db
- Stage
- award · Awarded
- Source
- Find a Tender
- Buyer ref
- 036411-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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