RFP QuestBeta

What is bought · all categories

Business Applications

CRM, ERP, finance, HR, payroll and case-management systems.

How often does the buyer go back?

18.7%
anyone already on the roster
6.3%
the previous winner specifically

Measured across 1,597 repeat award events at 359 buyers. The incumbent isn’t the previous supplier — it’s the roster.

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Who already holds it

  • CIVICA UK LTD244 awards · 156 buyers · last 2026-07-22
  • Oracle Corporation UK186 awards · 94 buyers · last 2026-06-09
  • SOFTCAT PLC98 awards · 75 buyers · last 2026-07-22
  • Idox Software65 awards · 54 buyers · last 2026-07-16
  • Access UK61 awards · 50 buyers · last 2026-07-22
  • NEC Software Solutions UK54 awards · 44 buyers · last 2026-07-01
  • INSIGHT DIRECT (UK) LTD40 awards · 31 buyers · last 2026-06-08
  • UNIT4 BUSINESS SOFTWARE LTD39 awards · 36 buyers · last 2026-06-22

Who broke in recently

  • KONICA MINOLTA BUSINESS SOLUTIONS (UK) LTDfirst seen 2026-07-16 · 1 award
  • Reed Talent Solutions Limited t/a Consultacy+first seen 2026-07-14 · 1 award
  • NTTDATA UK LTDfirst seen 2026-07-13 · 1 award
  • Hyphenate Ltd T/A Hyphen8first seen 2026-07-13 · 1 award
  • STALIS LIMITEDfirst seen 2026-07-10 · 2 awards
  • Through Technology Limitedfirst seen 2026-07-09 · 1 award
  • Lanluas Limitedfirst seen 2026-07-06 · 1 award
  • ILLY System Limitedfirst seen 2026-07-02 · 1 award

“First seen” means the first appearance under this name in published awards — not necessarily a new company. Holcim is Aggregate Industries; AtkinsRéalis is Atkins. We show this as a list and never as a trend: debut counts fall every year by construction, because the pool of never-before-seen suppliers depletes as the corpus grows. A supplier who entered last month also cannot yet show three buyers.

Why a tender lands in this category

  • Tier 2 · matches \y(\ycrm\y|customer relationship management|\yerp\y|case management|finance system|financial management system|\yhr\y system|payroll|housing management|revenues and benefits|social care system|library management)
  • Tier 2 · matches \y(sap\y|oracle|salesforce|dynamics 365|workday|servicenow|civica|northgate|idox|agresso|unit4|efinancials|liquidlogic|capita one|\yepr\y|electronic patient record)
  • Tier 2 · matches \y([a-z]+ management (system|software|platform|solution)|booking system|back ?office system|records system|case system|learning management|\ylms\y|applicant tracking|asset lifecycle)
  • Tier 2 · matches \y(software|platform|system) (implementation|replacement|upgrade|migration|procurement)

Every label traces to one of these rows. Challenge any of it — the awards behind every figure are one click away.

How these numbers are made — and where they are weak

We resolve supplier identity from published award data using legal-suffix rules and a seeded alias list. We have not verified group structure, joint ventures or delivery partners against Companies House, so a group's true share may be understated. Buyer names are merged where the slug agrees — we cannot tell whether “Hackney Limited” is a council trading arm or an unrelated company, and we do not guess. Our award history begins in June 2015; 0.9% of dated awards predate it, so a “first win” is the first we can observe. Figures are shown with their method and the underlying awards are always one click away.

This is one category. Your market is a shape.

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Contains public sector information licensed under the Open Government Licence v3.0.