Information technology research and advisory services
This is a contract result notice, not an open opportunity. Details from the official award data.
This sits in the lower-middle of the IT Services band — a mid-scale opportunity. Based on 36,449 valued IT Services tenders in our corpus.
1) Establish and implement a robust but flexible target operating model for ICT services in a shared service environment.
This includes help with job descriptions together with roles and responsibilities.
2) Advise on ICT contract and vendor management including the negotiation of very complex licensing models with key suppliers - This provides unbiased view on our contracts provided by our high value platinum suppliers.
3) ICT operational service transformation & customer satisfaction measuring.
4) Service Desk Standardisation/Transformation programme & service improvement and support models guidance and resources.
5) Portfolio Management and delivery methodologies
What the supplier must deliver
1) Establish and implement a robust but
1) Establish and implement a robust but flexible target operating model for ICT services in a shared service environment.
4) Service Desk Standardisation/Transformation programme & service
4) Service Desk Standardisation/Transformation programme & service improvement and support models guidance and resources.
Derived from the notice text — always confirm against the original documents.
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- OCID
- 7bbe1a68-3136-41de-8a70-1e2a5189695a
- Stage
- contract · Contract
- Source
- Contracts Finder
- Buyer ref
- W1045
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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