CivTech 12.1 - How can digital technologies assist people living with substance use issues (and their families/friends) to easily connect with trusted help and substance use support when services are unavailable?
The procurement contact named on the official notice.
The submission route named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
University of Strathclyde publishes IT Services work continuously — 20 notices, roughly one every 37 days. This is a stream to watch, not a cycle to wait for.
26% of University of Strathclyde’s awards go to a supplier it has used before.
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Scotland has the highest drug and alcohol related death rates in the UK and Europe.
People with substance use issues (PWSUI) often need help outside normal 'office' hours or from a distance from offices, and support is not uniformly available throughout Scotland.
The support landscape in Scotland is fragmented, hard to navigate, and varies by locality.
When support isn’t readily available (or isn’t trusted), people and their families and friends often default to emergency services or remain unsupported.
As a result, those who use substances often experience avoidable crisis escalation, or remain in extremely difficult situations, and support services miss opportunities for early, harm-reducing interventions.
The Preventing Harm, Promoting Recovery: Scotland’s Alcohol & Drugs Strategic Plan 2026 – 2035 specifically addresses the crucial need to tackle early intervention and widen an individual’s ‘circle of support’.
This ‘circle of support’ is at the heart of this Challenge, and a successful solution would enable people to access the right support sooner, regardless of locality.
It should harness the power of existing trusted services, family and community to reduce avoidable demand on emergency and NHS services – and if possible, create a ‘feedback loop’ of learning, intelligence and insight so that the overall issue can be tackled in a continually improving manner.
What the notice asks for
People with substance use issues (PWSUI) often
People with substance use issues (PWSUI) often need help outside normal 'office' hours or from a distance from offices, and support is not uniformly available throughout Scotland.
The support landscape in Scotland is fragmented
The support landscape in Scotland is fragmented, hard to navigate, and varies by locality.
When support isn’t readily available (or isn’t
When support isn’t readily available (or isn’t trusted), people and their families and friends often default to emergency services or remain unsupported.
As a result, those who use substances
As a result, those who use substances often experience avoidable crisis escalation, or remain in extremely difficult situations, and support services miss opportunities for early, harm-reducing interventions.
2035 specifically addresses the crucial need
2035 specifically addresses the crucial need to tackle early intervention and widen an individual’s ‘circle of support’.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
What it takes to bid this
Typical UK bid effort for the £100k–£1m band — an estimate, not a quote.
Qualify & bid/no-bid ~10% · SQ / PQQ ~20% · Written response ~55% · Review & presentation ~15%
Typical for this category — confirm against the ITT pack
- Hold at bidCyber Essentials Plus (often mandatory for gov IT)
- Hold at bidISO 27001 (information security)
- Plan for deliveryData protection / DPIA readiness
- Show at bidComparable references / case studies
- Hold at bidFinancial standing (accounts, often ~2× contract value turnover)
- Hold at bidInsurance cover (PL / EL, often PI)
- Show at bidSocial value commitments
Hold at bid = pass/fail conditions of participation. Show at bid = scored in the quality response. Plan for delivery = contract obligations from day one.
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- OCID
- ocds-h6vhtk-06f476
- Stage
- tender · Open
- Source
- Find a Tender
- Buyer ref
- 084863-2026
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