Contact Centre Software/Contact Centre as a Solution
£2,500,000 — stated in the notice text
The procurement contact named on the official notice.
This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.
The Riverside Group Limited publishes IT Services work continuously — 9 notices, roughly one every 46 days. This is a stream to watch, not a cycle to wait for.
21% of The Riverside Group Limited’s awards go to a supplier it has used before.
Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →
The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities.
A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.
What the notice asks for
The provision (implementation and ongoing support)
The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities.
Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.
Make the case to bid
Reveal who to approach at The Riverside Group Limited, and generate a go-to-market strategy from their news, accounts and people.
Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.
The full intelligence dossier
Our agent reads The Riverside Group Limited’s accounts, hunts live signals, finds the people who decide — and hands you a bid strategy plus a go-to-market influence plan, including what your team should post this week. You approve every paid step.
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- OCID
- ocds-h6vhtk-052964
- Stage
- planning · planned
- Source
- Find a Tender
- Buyer ref
- 074149-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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