RFP QuestBeta
Awarded · ResultStage · contract

Department for Work and Pensions

Network Management Contact Centre

Business ServicesCPV 79512000
Value£52.4m
Awarded16 Jun 2013
Published13 Feb 2018
RegionUK-wide
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£52.4mtotal contract value
median £66k
this tender£0£56.5m

This is a large award for Business Services — above three-quarters of comparable contracts. Based on 57,319 valued Business Services tenders in our corpus.

The brief

A Call off from the DWP Contact Centre Services Framework.

Covers service lines for: Pension Credit claims, Pension Credit enquiries, State Pension enquiries, LA/AA, claim packs, Winter Fuel enquiry line, NiNo appointments, National Benefit Fraud Hotline

Buyer intelligence

Make the case to bid

Reveal who to approach at Department for Work and Pensions, and generate a go-to-market strategy from their news, accounts and people.

Source & provenance
OCID
d49043ec-858c-4976-9b88-8ee0398d6ef1
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
ecm_1349
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

Who wins this kind of work

The suppliers and buyers around this opportunity — drawn from official award data. Drag to orbit; click a node to explore.

Top suppliers & buyers in Business Services

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