DCWW 2015 - Recruitment Services Procurement

The procurement contact named on the official notice.

https://dwrcymru-welshwater.bravosolution.co.uk Participation instructions — how to express an interest in this opportunity. 1) Register your organisation on the DCC eSourcing Portal (this is only required once so please check whether there is an existing account registered for your organisation — multiple users can be added as required); 2) Express an interest in the opportunity: — log in to the portal with your username and password, — click the 'PQQs/ ITTs Open to all Suppliers' link, — click on the relevant PQQ/ ITT to access the content, — click the 'Express Interest' button at the top of the page — this will move the PQQ/ ITT into your 'My PQQs/ITTs' page (this is a secure area reserved for your projects only), — you can now access any attachments by clicking 'Attachments' in the 'PQQ/ ITT details' box. 3) Responding to the Opportunity — click 'My Response' under 'PQQ/ ITT details'. You can choose to 'Create response' or 'Decline to Respond', — you can now use the messaging function to communicate with the buyer and seek any clarification, — note the deadline for completion and follow the onscreen instructions to complete your response — there may be a mixture of online and offline actions for you to perform, — you must then submit your reply using the 'Submit Response' button at the top of the page. Please Note the following — you must download the documents yourself after you have expressed interest, they will not be sent to you, — expressions of Interest will ONLY be accepted through the eSourcing Portal — all documentation must be returned electronically via the eSourcing Portal, — if you require any further assistance please consult the online help, or contact the eSourcing helpdesk using the contract information provided on the home page.

The submission route named on the official notice.

Dwr Cymru Cyfyngedig has published 6 Business Services notices, about every 13 months. On that rhythm the next one is expected around May 2027.

41% of Dwr Cymru Cyfyngedig’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →

Dŵr Cymru Cyfyngedig, trading as Dŵr Cymru Welsh Water (DCC), is seeking to establish a Hybrid Managed Service Provider (MSP) Recruitment Framework to support its in-house recruitment function with the provision of temporary, interim, fixed-term contract (FTC) and permanent recruitment services across a range of specialist disciplines.

DCC currently operates a combination of in-house direct recruitment and recruitment agency support.

The purpose of this procurement is to introduce a Hybrid MSP model that will provide DCC with greater control, visibility and consistency across its external recruitment activity, while retaining access to specialist recruitment expertise where required.

The Framework is intended to support enhanced value for money, improved management information and expenditure visibility, robust compliance management, effective management of IR35 and payroll requirements, and a streamlined recruitment and workforce management process.

Under the Hybrid MSP model, DCC will retain its in-house recruitment function and overall governance and oversight of its recruitment requirements, while outsourcing defined recruitment and workforce management activities to MSP Suppliers appointed to the Framework.

There will be no single lead MSP across the Framework.

Instead, MSP Suppliers will be appointed to individual Lots according to their relevant specialist recruitment capability.

For requirements referred to the Framework, the relevant MSP Supplier will be responsible, as applicable, for candidate attraction, sourcing, screening and presentation; onboarding and pre-employment compliance activities; operational management of IR35 and other applicable tax and employment compliance requirements; payroll and bill-pay administration; workforce administration; and the provision of management information, expenditure reporting and associated workforce management services.

DCC will retain overall oversight of these activities, responsibility for its recruitment strategy and final candidate selection and appointment decisions, and responsibility for monitoring and managing MSP Supplier performance against the Service Levels, KPIs and other requirements established under the Framework.

Permanent and FTC recruitment requirements will ordinarily be managed through DCC’s in-house recruitment function in the first instance.

Where internal sourcing routes have been exhausted, or where a requirement is particularly specialist, difficult to fill or time-critical, DCC may release the requirement to MSP Suppliers appointed to the relevant Lot.

Temporary and interim recruitment requirements may be released to the MSP Suppliers appointed to the relevant Lot according to the nature and specialist requirements of the role.

Where more than one MSP Supplier is appointed to a Lot, requirements may be released to capable Suppliers in accordance with the allocation methodology established under the Framework.

MSP Suppliers will be responsible for identifying and presenting suitably qualified candidates who meet DCC’s requirements.

The Framework is intended to cover the following worker categories: • Temporary Agency Workers – agency workers engaged on a temporary basis, typically paid hourly, to support requirements such as sickness cover, operational demand or specific projects. • Interim Workers – contractors or freelance workers, typically paid on a daily-rate basis, engaged temporarily to support specific business requirements. • Fixed-Term Contract Employees – individuals employed and paid directly by DCC for a defined contractual period, with MSP Suppliers providing candidate-finding services where required. • Permanent Employees – individuals employed and paid directly by DCC on an ongoing basis, with MSP Suppliers providing candidate-finding services where required.

The requirement is divided into seven Lots, defined by recruitment specialism.

DCC intends to appoint up to three MSP Suppliers to each Lot, providing resilience, competition and access to a broader candidate market.

Suppliers may tender for one Lot, any combination of Lots, or all seven Lots, subject to demonstrating that they have the capability and capacity to meet the requirements of each Lot for which they tender.

The Lot structure reflects the breadth of general business and specialist recruitment requirements across DCC and is intended to ensure that recruitment requirements are supported by Suppliers with the appropriate market knowledge, capability and access to suitable candidates.

The commercial arrangements applicable to MSP Suppliers, including recruitment fees, agency mark-ups, MSP management charges and any other relevant charges, will be defined at the ITT stage.

Free to start. Named contacts come from published notices; the strategy is generated from the buyer’s news, accounts and people.

Five included while we’re in beta, and the agent asks before it spends on any paid step.