DN Colleges Group - Customer Relationship Management Solution and Implementation
The procurement contact named on the official notice.
DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment.
The engagement considered available CRM platforms, licensing arrangements, implementation approaches, integration with existing Group systems, delivery timescales and support models.
Following the market engagement and subsequent internal assessment, Salesforce was identified as the Group's preferred CRM platform direction.
Information gathered through the engagement was used to inform the Group's CRM business case, requirements and subsequent procurement planning.
No contract was awarded through the preliminary market engagement.
What the supplier must deliver
The engagement considered available CRM platforms, licensing
The engagement considered available CRM platforms, licensing arrangements, implementation approaches, integration with existing Group systems, delivery timescales and support models.
Derived from the notice text — always confirm against the original documents.
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- OCID
- ocds-h6vhtk-06d344
- Stage
- planning · Planning
- Source
- Find a Tender
- Buyer ref
- 070299-2026
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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