RFP QuestBeta
Awarded · ResultStage · contract

Crown Commercial Service

Provision of Support Desk, Training and Out of Hours Triage for ResilienceDirect

IT ServicesCPV 72253000
Value£1.0m
Awarded16 May 2023
Published6 Jul 2023
RegionLondon
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

Contract value in context
£1.0mtotal contract value
median £120k
this tender£0£3.5m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

The brief

The ResilienceDirect™ team (RD), are seeking a provider for the provision of a dedicated Support Desk, Training and Out of Hours Triage.

ResilienceDirect™ is the UK's free-to-use,secure web based service for all Category 1 & 2 responders, government departments and other key organisations in the UK resilience community to share information during emergency responses, planning and exercises.

The service has in excess of 105,000 registered users and comprises of a number of applications.

Key requirements

What the supplier must deliver

01

The ResilienceDirect™ team (RD), are seeking

The ResilienceDirect™ team (RD), are seeking a provider for the provision of a dedicated Support Desk, Training and Out of Hours Triage.

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
e27c1ae4-2588-430e-aad3-4e1038307525
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
CCTE23A01.
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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