RFP QuestBeta
ClosedStage · tender

Northamptonshire Healthcare NHS Foundation Trust

Friends & Family Test, Patient & Carer Feedback Insight System

Software & IT SystemsCPV 48000000
Value£400k
Deadline21 Dec 2022
Published10 Nov 2022
RegionNationwide
Timeline
Published 10 Nov 2022ClosedCloses 21 Dec 2022
Who to contact
Cathy Headland
cathy.headland@nhft.nhs.uk
+44 7892766023

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£400ktotal contract value
median £91k
this tender£0£1.1m

This is a large award for Software & IT Systems — above three-quarters of comparable contracts. Based on 30,286 valued Software & IT Systems tenders in our corpus.

When this comes round again

Northamptonshire Healthcare NHS Foundation Trust has published 57 notices across all categories, and 43% of its awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


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The brief

NHFT requires an independent, public and comprehensive Friends and Family Test (FFT), patient and carer feedback system that is applicable to all patients, carers, and professionals who access its services.

The system must provide insight into patient and carer experience, what matters to patients and carers, and enable NHFT to demonstrate to the public that it is responsive to feedback

Requirements

What the notice asks for

01

The system must provide insight into patient

The system must provide insight into patient and carer experience, what matters to patients and carers, and enable NHFT to demonstrate to the public that it is responsive to feedback.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-0380bc
Stage
tender · Open
Source
Find a Tender
Buyer ref
031819-2022
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

Market context

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Top suppliers & buyers in Software & IT Systems

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Northamptonshire Healthcare NHS Foundation Trust’s tender network

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