RFP QuestBeta
OpenStage · tender

NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD

NHS Bristol, North Somerset, South Gloucestershire ICB MSK13/22/getUBetter

HealthcareCPV 85100000
ValueSix to eight figures (from 22 previous notices)
Deadline
Published15 Jun 2026
RegionNationwide
Who to contact
Jack Brimson
Jack.brimson@nhs.net

The procurement contact named on the official notice.

When this comes round again

NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD publishes Health & Social Care work continuously — 48 notices, roughly one every 6 days. This is a stream to watch, not a cycle to wait for.

45% of NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD’s awards go to a supplier it has used before.

Which is the argument for getting on the list rather than winning this one. The incumbent is rarely the last winner — it is the roster. See the retention odds by category →


You'll hear when NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD publishes Health & Social Care work again. One email per notice, unsubscribe in one click. We don’t use your address for anything else.

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The brief

getUBetter's digital service is a self-management platform available across primary, secondary and community care in BNSSG, supporting patients with all common MSK injuries and conditions.

Patients can be and are directed to the app at many points during their MSK management pathway e.g. when seen in primary care, attending MSKi service, whilst on waiting list to attend MSK physiotherapy (links provided in waiting well letters) and during/post physiotherapy intervention. getUBetter is co-designed with patients, clinicians, commissioners and research partners.

They maintain a cycle of design, test, assess, modify and improve to make sure that content and flow is intuitive and helps people to self-manage their recovery and general health. getUBetter is a class 1 medical device and DTAC certified.

It complies with NHS Clinical safety and information governance standards.

The getUBetter content is based to the latest evidence and behaviour change techniques, and self-management pathways are signed off and approved by clinical teams.

The platform is locally configured to an ICB MSK pathway and is regularly updated.

The App is designed to be given as part of routine care and has multiple layers of risk management.

It provides safe self-management but will advise patients to seek help if needed. getUBetter provides personalised support that is responsive to how a patient is feeling and targeted to their recovery journey and lived experience.

It enables patients to choose the right pathway for themselves and provide them with choice on how to self-manage their condition in relation to their local circumstances and environment. getUBetter has been approved for funding for 2 years.

Requirements

What the notice asks for

01

They maintain a cycle of design, test

They maintain a cycle of design, test, assess, modify and improve to make sure that content and flow is intuitive and helps people to self-manage their recovery and general health.

02

GetUBetter provides personalised support that is responsive

getUBetter provides personalised support that is responsive to how a patient is feeling and targeted to their recovery journey and lived experience.

03

It enables patients to choose the right

It enables patients to choose the right pathway for themselves and provide them with choice on how to self-manage their condition in relation to their local circumstances and environment.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

The gates

What this notice demands of you

1 named, none in explicit obligation language. Each one is quoted from the notice.

NHS DTAC (digital technology assessment criteria)Certification & assessment schemes
getUBetter is a class 1 medical device and DTAC certified.

Matched against the notice text, so this is a floor — the tender pack will demand things the notice never mentions. “Says must” means the quoted sentence itself used obligation language; anything ambiguous is left as a mention.

Buyer intelligence

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Source & provenance
OCID
ocds-h6vhtk-067d3f
Stage
tender · Open
Source
Find a Tender
Buyer ref
056201-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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