RFP QuestBeta
Awarded · ResultStage · contract

Ordnance Survey

User Experience and User Insight Platform

Software & IT SystemsCPV 48000000
ValueValue not published
Awarded20 Jan 2025
Published11 Dec 2024
RegionSouth West
Outcome — awarded

This is a contract result notice, not an open opportunity. Details from the official award data.

The brief

Ordnance Survey (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance, and marketing of a wide range of geographic information, relied on by government, business, and individuals (B2G, B2B, B2C).

Further information on OS can be found on our website http://www.os.uk.

Ordnance Survey Leisure Limited ('OSLL') is the consumer facing subsidiary element of the Ordnance Survey Ltd business.

This means that whilst Ordnance Survey Ltd might be procuring and entering the contract, OSLL will also have the right to use the services procured.

The Consumer element of OS provides customers with products and services that help make their activity more enjoyable, accessible, and safe.

From physical paper maps to outdoor accessories and popular mobile apps.

Listening to customers and evolving to meet their needs is key to OS' approach in a rapidly changing world.

The Consumer mission is to help more people to get outside more often so they can live longer, stay younger and enjoy life more.

OS is focused on a customer centric approach to developing its' products and therefore requires a User Experience (UX) research & testing tool to understand OS' user needs and behaviours and to test viability and value of new ideas and prototypes with a representative audience or a variety of user groups.

The contract will be for an initial term of 2 years, with the option to extend annually for a further 2 years (2+1+1).

Key requirements

What the supplier must deliver

01

Ordnance Survey (OS) is Britain's mapping agency

Ordnance Survey (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance, and marketing of a wide range of geographic information, relied on by government, business, and individuals (B2G, B2B, B2C).

Derived from the notice text — always confirm against the original documents.

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Source & provenance
OCID
48d9e912-a5d9-46a0-87b9-cc093295210c
Stage
contract · Contract
Source
Contracts Finder
Buyer ref
IT-556-516-TS.0516
View the original notice on Contracts Finder

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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