BBC Employee Assistance Services

Health and Wellbeing are key priorities for the BBC and underpin our strategic ambition to “make the

BBC an even greater place to work for everyone.” We are committed to offering wellbeing services

that meets the needs of our diverse workforce and the demands of a 24/7 global organisation where

people thrive and are able to achieve their full potential.

Our Health & Wellbeing provisions focus on building proactive initiatives and timely support and

include an extensive range of information, guidance and access to services to help prevent health

issues, protect and promote mental health and get support when needed with the aim of meeting our

duty of care to staff and making the BBC a great place to work.

Initiatives increasingly focus on protecting colleagues from developing work related health issues

from arising and helping colleagues build resilience through engaging multi-platform solutions that

are accessible on-site, online, and remotely in a variety of local languages, considering the diversity

and cultural needs of our colleagues.

This Contract Notice invites bids for the following services, represented under 3 lots:

Lot 1: Global Employee Assistance Programme (EAP)

Providing support to UK and internationally based employees. Practical advice and signposting on a

range of topics including mental health, wellbeing and trauma support. Provision of confidential

support at the point of contact with appropriate assessments and identification of suitable services

to BBC employees with personal and / or work related issues that affect their wellbeing and

performance at work. Proactive preventative support in helping individuals to address their mental

health and wellbeing needs before they develop into more complex and/or long-term health issues.

Lot 2 - Critical Incident Support

On-site or remotely as requested, which provides at a minimum group support sessions for

colleagues using the principles of psychological first aid with an understanding of the variety of

challenges facing global corporations that may affect the wellbeing of colleagues and 1:1 support for

colleagues from appropriately trained professionals who have experience in dealing in psychological

first aid.

Lot 3 - Reflective Practice

A service that delivers proactive and preventative measures that help mitigate the impact of risks

associated with the type and level of exposure staff members are experiencing in their workplaces

which might compromise their psychological wellbeing.

The aim of this service is to reduce the adverse impact of high risk and high exposure work and

promote the benefits of this work through evidence based interventions.