Contracts Finder · Historical
Council Tax Call Handlers
Historical: no longer open for bids.
01/ The notice
Key facts
- Value
- £325,023Estimated value stated in the notice
- Deadline (UK time)
- Wed 5 Aug 2026, 12:00 BSTA deadline does not apply to this historical notice. The source records Wed 5 Aug 2026, 12:00 BST, which is not an open deadline.
- Published
- 5 Oct 2026
- Region
- Not stated
02/ The brief
What the notice says
Not fully read: this is the notice text; attached documents are not read.
The Council Tax and Benefits Service has experienced increased demand across its revenues, recovery and customer contact functions. To support service delivery and maintain performance standards, the service requires additional telephony resources to manage customer enquiries, recovery activity and associated administration. The supply of extra call handlers will support Council Tax in relation to customer needs and help to maximise Council Tax revenue and recovery.
Award via VAS RM6259
03/ Classification
CPV codes
Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.
- 79500000
- 79000000
04/ History
Releases of this notice
0 releases held, oldest first. Dates are UK time.
No releases are held for this notice.
05/ Limits
What the source does not tell us
- Only one release is held, so there is no change history.
06/ Questions
About this notice
07/ Related
Where to go next
These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.
- Reference
- 2221a0f1-4b88-49a1-ac28-0e413787b9c0
- Source
- Contracts Finder
- Stage
- contract · Contract
- Last verified
- Wed 7 Oct 2026, 01:00 BST
- Read at
- Tue 20 Oct 2026, 19:09 BST
Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.
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