Cutenhoe Hill Primary School & Nursery _ Luton

Cutenhoe Hill Primary School

Cutenhoe Hill Primary School is seeking to appoint an experienced, professional and forward-thinking catering partner to deliver high-quality school meals and associated catering services.

The School is committed to ensuring that every pupil has access to freshly prepared, nutritious and enjoyable meals that support health, wellbeing and educational attainment. The successful contractor will share the School's commitment to putting children at the centre of decision-making and delivering a catering service that reflects the values and aspirations of the School community.

This procurement seeks to establish a genuine partnership between the School and its chosen caterer. The School is not simply seeking a food provider, but a collaborative organisation that places quality, service excellence, pupil experience and long-term relationship management at the heart of its delivery model.

The successful contractor will be expected to:

Deliver fresh, high-quality and nutritious meals that exceed School Food Standards requirements.

Demonstrate a strong commitment to fresh food preparation and menu innovation.

Provide excellent value for money whilst maintaining high standards of food quality and service.

Develop positive and constructive relationships with pupils, parents, staff and School leadership.

Promote healthy eating and encourage increased meal uptake.

Demonstrate a strong understanding of safeguarding, allergen management and food safety requirements within an educational environment.

Deliver transparent and open-book financial management.

Support the School's environmental and sustainability objectives.

Work collaboratively with the School to continually improve the service throughout the contract term.

The School is particularly interested in receiving submissions from organisations whose values align with its own and who can demonstrate a culture of honesty, integrity, responsiveness and continuous improvement.

The initial contract period will be three (3) years, with the option, at the School's sole discretion, to extend the contract for a further two (2) years, creating a maximum potential contract term of five (5) years.

Tenderers will be expected to demonstrate:

Proven experience of delivering successful school catering services.

Strong customer service and client relationship management credentials.

High standards of operational performance and financial transparency.

Evidence of innovation, continuous improvement and social value delivery.

A clear commitment to supporting the wellbeing and experience of pupils.

Cutenhoe Hill Primary School looks forward to receiving submissions from catering partners that share its vision of delivering an exceptional dining experience where fresh food, value for money, trusted relationships and doing the right thing for children are at the heart of everything they do.