RFP QuestBeta
OpenStage · tender

Digital Health & Care Wales

Ambient Voice Technology (“AVT”) Solutions

IT ServicesCPV 48000000
Value£10.0m
Deadline16 Sept 2026
Published21 Aug 2026
RegionNationwide
Timeline
Published 21 Aug 2026ClosedCloses 16 Sept 2026
Who to contact
Jemma Edwards
jemma.edwards4@wales.nhs.uk

The procurement contact named on the official notice.

How to submit
Open the submissions portal

The submission route named on the official notice.

Contract value in context
£10.0mtotal contract value
median £120k
this tender£0£10.8m

This is a large award for IT Services — above three-quarters of comparable contracts. Based on 36,449 valued IT Services tenders in our corpus.

When this comes round again

Digital Health & Care Wales publishes IT Services work continuously — 8 notices, roughly one every 49 days. This is a stream to watch, not a cycle to wait for.

22% of Digital Health & Care Wales’s awards go to a supplier it has used before.

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The brief

Digital Health and Care Wales (DHCW), on behalf of NHS Wales organisations and General Medical Services (GMS) providers, is seeking to establish an Open Framework Agreement for Ambient Voice Technology (AVT) solutions.

The Agreement will support the adoption of innovative technologies that can improve clinical documentation processes and enable more efficient delivery of patient care.

AVT unobtrusively record patient and caregiver conversations and convert dialogue into structured outputs with minimal user intervention.

These technologies are designed to support clinical documentation and workflows, enabling clinicians to focus on patient interaction while maintaining accurate and timely records.

AVT solutions may include: • Ambient voice capture • Real-time speech-to-text transcription • Generative AI summarisation • Suggested structured clinical coding • Intelligent summarisation • Automated template population • Review and approval workflows • Integration with GP Systems (currently EMIS Web) • Insights and reporting Within NHS Wales, AVT is positioned as a capability to support General Practice efficiencies and enhance patient care through improved documentation workflows.

For full details of this requirement, please refer to the tender documents published in eTenderWales, Jaggaer (formerly Bravo Solution) ITT 126244 https://etenderwales.ukp.app.jaggaer.com/web/login.shtml

Requirements

What the notice asks for

01

The Agreement will support the adoption

The Agreement will support the adoption of innovative technologies that can improve clinical documentation processes and enable more efficient delivery of patient care.

02

These technologies are designed to support clinical

These technologies are designed to support clinical documentation and workflows, enabling clinicians to focus on patient interaction while maintaining accurate and timely records.

03

Integration with GP Systems (currently EMIS Web)

Integration with GP Systems (currently EMIS Web).

04

Within NHS Wales, AVT is positioned as

Within NHS Wales, AVT is positioned as a capability to support General Practice efficiencies and enhance patient care through improved documentation workflows.

Sentences from the notice that state an obligation, surfaced automatically and shown in the order they appear. Not an exhaustive list — always confirm against the tender documents.

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Source & provenance
OCID
ocds-h6vhtk-0589cf
Stage
tender · Open
Source
Find a Tender
Buyer ref
080069-2026
View the original notice on Find a Tender

Contains public sector information licensed under the Open Government Licence v3.0. Source data © Crown copyright.

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