Find a Tender · Forecast

Gesture of Goodwill Platform/ App

Forecast · PlanningNo open deadline

Forecast: a planned procurement that is not yet at tender stage.

Read the official notice on Find a Tender

01/ The notice

Key facts

Value: Not statedValue not stated in source
Deadline (UK time): No open deadlineA deadline does not apply to this forecast notice.
Published: 1 May 2026
Region: Not stated

02/ The brief

What the notice says

Not fully read: this is the notice text; attached documents are not read.

TPT currently uses a Gesture of Goodwill application to enable authorised colleagues to issue gestures of goodwill to customers during service recovery situations.

The system allows colleagues to issue goodwill gestures to customers at the point of interaction.

While the current solution supports the operational requirement, TPT has identified limitations around flexibility, reporting functionality and data configuration which require manual intervention to produce business reporting.

TPT is therefore seeking to understand what improved functionality and capability may be available within the market.

Further information can be found within the PME Information pack.

03/ Classification

CPV codes

Common Procurement Vocabulary codes, exactly as the notice lists them. No descriptions are added here.

72000000
72232000
48000000

04/ History

Releases of this notice

3 releases held, oldest first. Dates are UK time.

1 May 2026
Planning notice
Planning notice published 1 May 2026.
Release 040308-2026
View this release on Find a Tender (opens in a new tab)
1 May 2026
Planning notice update
Planning notice update published 1 May 2026. The source does not state what changed.
Release 040344-2026
View this release on Find a Tender (opens in a new tab)
1 May 2026
Planning notice update
Planning notice update published 1 May 2026. The source does not state what changed.
Release 040595-2026
View this release on Find a Tender (opens in a new tab)

05/ Limits

What the source does not tell us

The source does not state a usable value.

06/ Questions

About this notice

TransPennine Trains Limited published this notice.

Value not stated in source.

07/ Related

Where to go next

These links follow a fixed rule applied to this notice’s buyer, text and CPV codes. They are not advice on whether to bid.

Reference: ocds-h6vhtk-068ff7
Source: Find a Tender
Stage: planning · Planning
Last verified: Fri 8 May 2026, 08:14 BST
Read at: Sun 18 Oct 2026, 03:13 BST

Built on published notices from Find a Tender and Contracts Finder.